Lessons with New Heights

  We'll help each student choose a lesson package that will best suit their needs. We ask that everyone make changes to their riding schedule before the 1st of each month to help keep our schedule consistent and updated.

  Packages are designed for 4 weeks of lessons each month. During the fifth week, clients have the option to take extra lessons if offered. Each month is figured week by week, Monday-Sunday, not by date.

 

Cancellations, Changes, Rescheduling

 

   Please email lifeline37@yahoo.com no later than 7pm two days before your scheduled lesson to let us know of your cancellation and to receive a makeup. 

    For emergency same day cancellations including illness, please call your trainer. For lessons missed due to emergencies or extreme sickness, we will offer makeup lessons. David 925-858-6843, Laurel 541-292-6900

    Missed lessons must be made up within 2 weeks after the missed lesson date. For those in Triple Combo, Competition and Full Training packages, we will do training rides in the place of cancelled lessons at a time that works for NH trainers.

    For missed group lessons, students will need to do a private half hour lesson with an upgrade fee of $15.

    We DO NOT CREDIT missed lessons. Each month you are committing to lessons and may have the option to makeup missed lessons if notice is given by 7pm two days before cancelled lessons.

 

Family Packages

 

   A family can share packages as long as they keep a consistent lesson schedule. There will be a separate lesson horse fee of $40 per month for each additional family member if using a lesson horse.

 

 

Jumping Lessons

 

  All students are required to wear safety vests when jumping. Black Tipperary vests may be purchased online or at Western Saddlery.

 

Payments 

 

  We ask that all clients pay for lessons in advance by the first of each month. Payments received after the 15th of the month will receive a $25 late fee for each month missed.  We prefer automatic bill pay payments but also take checks and cash payments (labeled with name and date of lesson).  Lesson statements are emailed monthly and payments may be mailed or put in our drop box at the barn.  We reserve the right to hold lessons if payments are not up to date.

 

 

Shows

  All NH riders are required to pay a day coaching fee of $65 for each day of a show including the arrival day. Coaching may include, but not subject to, lessons, warm-ups, course walks, setting up barn area, help with show prep, debriefing, reviewing videos, etc. Attention to each rider is dependent on the show schedule.

    If a show or schooling falls on the same day of your lesson, the coaching fee will take the place of your missed lesson at no extra charge.